繁體中文版

简体中文版

System Requirements &
Preparation Guide

System Requirements and Preparation Guide
  Resolution and IE Requirements
IE Cookie Setting
IE Proxy Setting
IE JVM Security Setting
connection Problem
Popup Blocker
Acrobat Reader

Line Speed Test

Java Virtual Machine (for TLS Applet use)
Security (with encryption pack setup procedure)
Optimize System Performance
Login Procedures
Forget Password
Useful Links


More about Go. AIO usage, please click USER GUIDE

More about Login Procedures, please click LOGIN PROCEDURE

 

System Requirements and Preparation Guide
  Resolution and IE Requirements
top
    - For Go. AIO, best view can be attained at 1024x768 resolution with IE 6.0 or above.
    - For Go. Tools, best view can be attained at 800*600 resolution with IE 6.0 or above.
    You may upgrade your browser to IE 6.0 through the following links:
English Windows(496K EXE file)
Traditional Chinese Windows(487K EXE file)
Simplified Chinese Windows(488K EXE file)
   

-Go.AIO users: If the resolution of the computer used is 800 x 600, Snapshot is automatically activated instead of Streaming even though Streaming has been subscribed.

   
- In order to restore Streaming, you may upgrade the resolution to 1024 x 768 as follows.
       
     

1. Click "Display desktop" on Quick Launch Area.
2. Right click on Desktop and select "Properties".
3. Select tab "Settings".
4. In session "Screen Resolution", adjust resolution to 1024 x 768.

     
   

- It takes around 20-60 seconds to initialize the service after successful login, subject to your PC and ISP performance.

     
  IE Cookie Setting
top
    - To ensure all functions work properly, you need to enable the cookie.
     

1. Click "tools" and "Internet Option" in the Internet Explorer tool bar.

   

     

2. Select the "privacy" tab and set the privacy setting to medium level.

   

     
  IE Proxy Setting
top
    - If you rely on a Proxy Server to access web services, you will have problem when using Streaming Teletext service, please click on "Disable Streaming" to launch Snap Shot price quote service temporarily.
    - To have the price streaming you need to disable proxy server
     

1. Click "tools" and "Internet Option" in the Internet Explorer tool bar.
2. Click "connection" tab and "Lan setting" in the Internet Option windows.
3. Uncheck "Use proxy server for your LAN.

   

     
  IE JVM Security Setting (For Microsoft JVM only)
top
    - In order to use our AIO service, the security setting for those using Microsoft JVM should be set as “medium”, with network access enabled.
     

1. Click "tools" and "Internet Option" in the Internet Explorer tool bar.

   

     

2. Select “securtiy” tab and then click "custom level".

   

     

3. Select “medium” from the pull down menu, and the click “reset”.

   

     

4. Select “custom” from “Java VM” -> “Java Permission”. A button “Java custom setting” will appear at the lower left.

   

     

5. Click on the “Java custom setting” button. A pop-up will be shown.

   

     

6. Switch to “Edit permission” page. Reset with “Medium” permission. (Optional)
7. Select “Enable” for “Signed contents” -> “Execute signed contents” -> “Other signed contents” -> “Access all URL address”. Note that there are bugs on this page, even for the latest IE version. The status being shown may not be consistent with the current settings!!!

   

     

8. Close all browsers and start again.

     
     
  Connection Problem
top
    - If your computer system is behind a firewall that prevents you from logging on or using certain functions, please contact your network administrator.
     
Popup Blocker Closing Popup Blocker of Toolbars
top
   

- If you have installed any types of OPUP BLOCKERS you must isable the blockers such as Google or Yahoo Toolbars in order to use the web trade service.

For example,

- If you have installed Google Toolbar, as shown below, you may disable the Toolbar by unclicking the "Enable Pop-Up Blocker".

- If you have installed Yahoo Toolbar, you may disable the Toolbar as follows.

1. Press button Page Rank X blocked

2. Toolbar changes to Site popups allowed status

     
  Acrobat Reader
top
    - If Acrobat Reader is not available in your window, please download and install Adobe Acobat Reader.
     
  Java Virtual Machine (for TLS Applet use)
top
    - If Microsoft Virtual Machine (MS JVM) is not available in your Windows, please download and install MS Java Virtual Machine.
      Microsoft Java Virtual Machine
    Sun Java Virtual Machine is not recommended at the moment.
     
 

Security

top
   (i) Install 128-bit high encryption
    - For Windows 2000 users, please download and install the 128-bit high encryption pack.
      English Windows 2000 (185K EXE file)
Traditional Chinese Windows 2000 (211K EXE file)
Simplified Chinese Windows 2000 (224K EXE file)
- For Simplified Chinese Windows 98 users, please download and install the kit below.
Simplified Chinese Windows 98 (5,375K EXE file)
   
Encryption Pack Setup Procedure
  Step 1 : Click "Save" to download the program to your computer.  
   
       
  Step 2 : Wait for download completion. top
   
     
  Step 3 : Press " Yes" to start installation. top
   
     
  Step 4 : Press "Yes" to accept the agreement. top
   
     
  Step 5 : Press "Yes" to restart the computer. top
   
     
     
  (II) Set Browser Security Level to "Medium"
    - Click here to view detailed setup procedures
     
  (III) You are required to change login password in the first login session.
     
  Optimize System Performance
top
    - Optimize system performance with Broadband Service
- If your computer system uses Dialup Service, it takes 2 - 4 minutes to initialize the service. Due to the limitations of bandwidth and instability of dialup service, you may experience interruption of price quote service from time to time.
     
  Login Procedures
top
    - Click here to view detailed login procedures
     
  Forget Password
top
    - Please consult your customer service officer.
     
Useful Links
top
  Local Organizations  
    - Hong Kong Exchanges and Clearing Limited
- Financial Service Bureau
- Securities and Futures Commission
- Electronic Investor Reousrces Centre )
- Hong Kong Monetary Authority
- Hong Kong Securities Institute
- HSI Services Ltd.
     
  Overseas Organizations  
    - World Federation of Exchanges
     
  Others  
    - Nasdaq and SEHK joint website